You said, we did...
We are committed to using feedback from all stakeholders to improve the experience for students at Harris Academy Rainham. We are commited to collecting the views of our students and thier families each half term to help us identify where we can improve our provision.
Thank you to all the families who completed our termly surveys so far this year. There were several strengths that were shared with us including:
- 77% of parent/carers said they 'Strongly Agreed' thier child was happy at HAR, with a further 18% stating they 'Agreed'.
- 86% of parent/carers said they 'Strongly Agreed' thier child was safe at HAR, with a further 9% stating they 'Agreed'.
- 78% of parent/caers said they 'Strongly Agreed' that concerns were dealt with promptly when raised, with a further 18% stating they 'Agreed'.
- 70% of parent/caers said they 'Strongly Agreed' that thier child is doing well at HAR, with a further 26% stating they 'Agreed'.
Below is a summary of the main themes from the responses we received and the actions we have or will be taking.
|
Theme |
You Said... |
We did... |
|---|---|---|
|
Communication |
You were confused by the different communcation tools we use. |
We have tigtened up our processes and commited to using the following systems for:
|
|
Wider community |
You would like more staff present before and after school each day. |
There is now at least 2x members of staff at each gate, including senior staff, monitoring students and also available to speak to if you have something to discuss. In addition, senior staff walk the village to the common bus stops each evening to ensure pupils are respecting the local community. |
|
Homework |
You would like all homework including online systems to be in one simple to track location in order to suport your child. |
All homeworks and online systems to be used are now recorded on Sachtel-One so you can track what is set each week. |
|
Website |
You found our website difficult to find what you were looking for. |
We have restructured and redesigned our wesite navigation to make it more intuitive and relable content so that it is easier to find. |
|
Parent Evenings |
You did not like the virtual parent evenings we held in a response to COVID restrictions |
We have returned all parent evenings to face-to-face events onsite |
|
Revision |
You would like more hlep and support with revision materials for assessments so you can support your child more. |
We publish each term topic lists and revision materials for all subjects on our website for you to use to support your child. |
|
Extra Curricular |
You wanted to know about all the extra curricluar clubs and trips for your child. |
We have increased the number and range of trips offered since COVID restrictions have been lifted. We have now published lists of all clubs and future trips on our website. |
|
Canteen |
Your child does not get enough time to eat thier lunch comfortably during thier breaks.
|
We have extended the lunch break for all year groups from 30 minutes to 40 minutes each day. We have also improved the queuing system we have and to allow different year groups to make use of the facilities at the same time easier.
|
| Canteen |
You would like to know the cost of items in the canteeen |
We have asked our external catering provider to publish weekly pricing lists to out website.
|
|
Reporting |
You did not always have a clear idea of how your child was progressing in school or how to get the most out of the termly report |
We have run parent infomation evenings to explain the assessment and reporting systems we use. We have also added videos to our website on how to get the most from the reports we use. |
